Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at GenScript?

59% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (16) , Biotechnologist (15) , Account Manager (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Research Scientist (5) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Researcher (4) , Senior Technical Account Manager (4) , Inside Sales Manager (3) , Marketing Specialist (3)

What are the pros of working at GenScript according to real employee reviews?

"Most people at the company are friendly and well" ((in 19 reviews)); "Colleagues are friendly and more relaxed when there are less orders" ((in 18 reviews)); "Coworkers are friendly and responsive" ((in 16 reviews)); "Fast paced working environment." ((in 10 reviews)); "For American employees, working here provides a glimpse of Chinese culture." ((in 7 reviews))

What are the cons of working at GenScript according to real employee reviews?

"1. Salaries are low." ((in 18 reviews)); "bad management" ((in 17 reviews)); "very low pay compared to the rest of the industry." ((in 13 reviews)); "2. Benefits for the size of this company are low." ((in 10 reviews)); "4) HR are best friends with Managers, so nothing remains confidential." ((in 5 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

What are the top reviewed GenScript locations?

Piscataway , Jersey City , Redmond , San Diego , New Brunswick , Edison , Newark , Parsippany , Hopewell , Pennington , New York , Madison , Raleigh , Houston , San Francisco , South San Francisco , Sunnyvale , Seattle , Philadelphia , Rockville , Boston , Watertown , China

GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (269 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews

5.0

Aug 7, 2019

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company in the Netherlands

Cons

Still has many things to be upgraded

3.0

Apr 9, 2019

Dynamic and fast paced working environment witha few caveats

Tam

Recommend

CEO approval

Business Outlook

Pros

- Great learning experience and alternative career options especially for those coming from Research (postdocs, PhD students, Grad students) - Meal subsidies - Above average compensation and benefits - CEO is nice and friendly - Free parking space - Management is doing its best to accommodate concerns of staff - Business is growing and have lots of potential - Friendly and approachable HR staff

Cons

- Too much focus on KPI vis a vis Commission. Almost everyone is talking about KPI and their bonus ( or lack thereof) - Quite a culture struggle for non-Chinese - Expect to work beyond 8 hours without OT pay - Favoritism (some) - Medical Insurance provider is not good

GenScript Response

7y

I would like to thank you for your feedback, we are glad that you enjoyed most of your time here and sorry that we lose you. As you know we have a strong goal-driven culture and we treat KPI seriously, I have to say that there are room for improvement in KPI measurement, so that it better reflect the actual performance. we will continue improving as suggested, and wish you best luck too.

2.0

Mar 26, 2019

Over 90% of the employees (~20) that have left in the past 6-8months are non-Chinease.

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

1) if you are looking to gain weight, their $3 per day lunch program is the best. 2) Take brisk walks with Managers if you want promotions.

Cons

1) Training sessions and workshops are below standard and very unprofessional. Can't understand the speakers most of the time. Always have technical issues with Skype business calls. 2) Kitchen during the lunch time is very hostile for non-Mandarin speakers. 3) Commission structure is always a moving target. As soon as the Management (in China) finds out you are making more commission they will change the rules to reduce the commission. Employees don't have a say, it is more like a Nazi ruling. 4) HR are best friends with Managers, so nothing remains confidential.

GenScript Response

7y

I would like to thank you for the detailed feedback, glad you liked our lunch program, and we hope you enjoyed the brisk walk too because that's what keeps us from gaining too much weight. We are sorry if language barrier is the main reason for you to leave. we are an international company, although we work with English we try not to be too strict at non-working space. I agree that communication with management is not always easy, which you will find same in your second job and so on, but direct communication should have been the best approach. Lastly, we think cultural unfitness is the top reason for people to leave companies, it has nothing to do with salaries, benefits or how smart people are, we wish you best luck.

Viewing 226 - 228 of 269 Reviews

Jobs at GenScript

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Media Specialist, Biosciences

Lab Technician - Night Shift

GenScript

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Company ratings over time

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Reviews by job title

Good company

Dynamic and fast paced working environment witha few caveats

Over 90% of the employees (~20) that have left in the past 6-8months are non-Chinease.

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