Is GitLab a good company to work for as a Associate Customer Success Engineer?

Associate Customer Success Engineer professionals working at GitLab have rated their employer with 3.3 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of GitLab employees being 3.4 out of 5 stars. Search open Associate Customer Success Engineer Jobs at GitLab now and start preparing for your job interview by browsing frequently asked Associate Customer Success Engineer interview questions at GitLab .

Does GitLab pay Associate Customer Success Engineer employees well?

Associate Customer Success Engineer professionals rate their compensation and benefits at GitLab with 3.8 out of 5 stars based on 15 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Associate Customer Success Engineer salaries at GitLab.

What are the top reviewed jobs at GitLab?

Account Executive (40) , Support Engineer (29) , Backend Engineer (21) , Software Engineer (18) , Sales (17) , Sales Development Representative (SDR) (17) , Business Development Representative (BDR) (15) , Senior Backend Engineer (14) , Manager (13) , Solutions Architect (13) , Strategic Account Leader (12) , Sales Representative (11) , Engineering Manager (9) , Sales Development Representative (9) , Senior Software Engineer (9)

What are the pros of working at GitLab according to real employee reviews?

"The people are great, GitLab makes a point of hiring good humans and it shows" ((in 68 reviews)); "Great benefits and teammates." ((in 48 reviews)); "The colleagues are amazing and always ready to help." ((in 33 reviews)); "great work/life balance" ((in 31 reviews)); "Great team members" ((in 24 reviews))

What are the cons of working at GitLab according to real employee reviews?

"Significant concerns about decisions from senior leadership." ((in 24 reviews)); "tech is having a tough time now chaotic with changes non stop and no managers for some teams" ((in 14 reviews)); "Difficult to create opportunities to meet in the flesh but that is more due to Covid than anything else" ((in 6 reviews)); "New leadership doesn't have a clue of what to do." ((in 6 reviews)); "Hard grind, silent layoffs, and constant stack ranking." ((in 5 reviews))

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GitLab Associate Customer Success Engineer reviews

3.3

44% would recommend to a friend

(15 total reviews)

Bill Staples

32% approve of CEO

20% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Success Engineer employees have rated GitLab with 3.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Associate Customer Success Engineer professionals have a good working experience there. GitLab is rated in line with the average (within 1 standard deviation) by Associate Customer Success Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews

3.0

Jun 10, 2025

Okay

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Smart coworkers, interesting product and customers

Cons

Change every month, uncertainty in the org and tensions between departments

4.0

Jan 28, 2025

Great compay

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Remote work Growth budget amazing people

Cons

Collaboration in sales could be better but enough to keep things running

4.0

Jan 3, 2025

Great product for exponential growth

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great product, opportunity to work with great customers

Cons

Hard to find career opportunities, increase salary or grow vertically

Viewing 4 - 6 of 15 Reviews

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GitLab Associate Customer Success Engineer reviews

Company ratings over time

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Reviews by job title

Okay

Great compay

Great product for exponential growth

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