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      GitLab

      Engaged Employer

      GitLab Associate Customer Success Engineer reviews

      3.3

      44% would recommend to a friend

      (15 total reviews)

      Bill Staples

      32% approve of CEO

      20% positive business outlook

      Ratings by demographic groups

      Associate Customer Success Engineer employees have rated GitLab with 3.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Associate Customer Success Engineer professionals have a good working experience there. GitLab is rated in line with the average (within 1 standard deviation) by Associate Customer Success Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      15 reviews
      4.0
      Dec 12, 2024

      Great culture, a little chaotic at times

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO they actually allow you to use, transparency first culture, amazing product you can stand behind.

      Cons

      Sometimes the company follows the “iteration” value too much and gets things out before they’re fully baked which results in some chaos. There’s also very little opportunity for upward mobility, the company seems to prefer to hire from the outside rather than promote from within

      5.0
      Aug 18, 2024

      A Great Company to Work For and Excellent Growth Opportunities

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - GitLab truly embodies an exemplary remote-first culture. The flexibility to work from anywhere in the world is a significant advantage. - Transparency and collaboration are two of GitLab’s core values that are practiced every day. - Despite the decentralized way of working, I feel like I’m part of a very close-knit team. Collaboration works seamlessly, and there are numerous platforms and tools that facilitate communication and teamwork.

      Cons

      - The lack of direct contact with colleagues can cause some employees to feel less connected or to have difficulty integrating into the team.

      3.0
      Aug 8, 2024

      CSM Job

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and values are great.

      Cons

      Middle managers not really driving the strategy forward

      Viewing 7 - 9 of 15 Reviews
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      GitLab reviewsGitLab Associate Customer Success Engineer reviews

      Glassdoor has 808 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.