GitLab reviews

Management culture is toxic and deeply misaligned with the company’s stated values. Gaslighting, favoritism, and lack of psychological safety are common but ignored. Promotions and recognition depend on self-promotion and politics rather than impact or skill. HR protects managers, not employees. Burnout is normalized, and feedback is often weaponized instead of used for growth. The “handbook-first” transparency ends where accountability should begin.

One of the most toxic places I've ever worked. Sales leadership has no strategy, never stops to look deep, micro manages, set's unobtainable targets and does not listen.. Sales people are unhappy and demotivated across all departments. Demand for Gitlab is decreasing, competition is hot, no future product vision apart from a million updates every month, that customers can't keep up with. The company is obsessed with slack and async communications which has breed a company of people who don't want to speak to humans on zoom or meet face to face. If you ask for help they just refer you to 'the handbook'. Churn is a joke and highly demotivating! You spend months working on a deal, book it, earn some commission and then literally have it all taken away from you because another customer decided to downsize. Marketing do nothing. Sales people get practically zero inbound leads. The customer success team are non existent. No career prospects. And to top it all off you can often slack someone and they literally just ignore you. Non payment of commission on a focus/FO account.