GitLab reviews

3.4

53% would recommend to a friend

(740 total reviews)

Bill Staples

38% approve of CEO

37% positive business outlook

GitLab has an employee rating of 3.4 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

740 reviews
2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- The brand still carries weight. Having GitLab on your résumé definitely opens doors in the DevOps/SaaS space. - The remote setup is solid — the tools and processes are in place, so you can actually work from anywhere without constant headaches.

Cons

- Culture is a total coin toss now. It depends almost entirely on who your manager is. The old, unified “values‑driven” vibe is long gone. - Quotas are way out of touch with reality. That constant pressure leads to burnout, and you see it in the turnover. - Speaking of which — the attrition is brutal. Teams are in a constant state of flux because reps burn out or leave. - There’s too much micromanagement, and politics slow everything down. Getting something meaningful done feels like pushing a boulder uphill. - The new leadership came from companies that didn’t exactly shine, and it shows. They’ve brought in this “work till you drop” mentality, where people are publicly praised for sacrificing personal time just to hit numbers. - Don’t count on moving up. It’s common to sit in an SDR or entry‑level AE role for years before getting considered for promotion, while external hires come in, flop after a couple quarters, and then leave. - Honestly, the company feels like it already peaked. It’s falling behind competitors and doesn’t seem to have a clear plan for the future. - Quotas are unrealistic: Targets feel disconnected from reality, leading to constant pressure and frequent burnout. - High turnover: Reps burn out quickly; attrition is a constant, and teams are always in flux. - Micromanagement and politics: To get anything meaningful done, you need to navigate layers of approval and internal politics. - Leadership issues: The new leadership team (CEO, CRO, etc.) comes from companies that didn’t exactly thrive, and they’ve imported a “sweatshop” mentality — publicly praising people for sacrificing personal well‑being in favor of work. - Career stagnation: Internal promotions in sales are painfully rare. You can sit in SDR or entry‑level AE roles for 3–4 years before even being considered for a move up, while external hires often flame out within two or three quarters. - Falling behind competitors: GitLab has already seen its best days. Today, it’s lagging behind rivals with a foggy, unclear roadmap.

4.0
Apr 4, 2023

Good company overall, but the culture is getting worse and worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Asynchronous - allows great work-life balance - Great people - Encourages growth, offers good internal opportunities - Flexible PTO

Cons

Culture is getting worse and worse, unfortunately, and has been for the past 1,5 years. I used to be certain I want to work at GitLab, and would turn down offers that were twice what GitLab is paying me. Unfortunately, the culture is getting more and more corporate, the values are no longer respected (nor it feels like they are present) like they were a couple of years ago. The leadership pushes for more meetings, and the autonomy of team members is decreasing. Unfortunately, it feels like Transparency as the value disappeared. On one hand, GitLab praises itself for DIB initiatives, on the other hand - lays female managers and ICs off. Employment solutions are also poor - GitLab is proud of its all-remote culture but has lots of limitations in terms of where it can hire. Employees who are contracted via a PEO solution barely have any benefits, and invoicing extra expenses can be problematic as well. Considering the recent shift in the culture, I am currently open to other offers that come my way.

avatar
GitLab Response
3y
Thank you for taking the time to share your experience working at GitLab. We appreciate your positive feedback regarding the flexibility and work-life balance that our asynchronous work environment provides. Please know GitLab leaders are committed to creating a transparent and supportive work environment where team members feel empowered, valued and that their voices are heard. If you have specific culture or DIB related concerns or suggestions, please feel empowered to share them to your People Business Partner to discuss further: https://about.gitlab.com/handbook/people-group/#how-to-reach-the-right-member-of-the-people-group
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Glassdoor has 808 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.