GitLab reviews about "transparency"

36% positive business outlook

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67 reviews
5.0
Mar 12, 2021

Great culture, fast growing

Recommend
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Pros

good values, especially transparency; fast growing; team members are very competent.

Cons

learning curve to get used to 100% remote. Once fully ramped, love it.

5.0
Sep 17, 2020

Great place to work

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Pros

The company values mainly transparency.

Cons

The compensation is not so competitive.

5.0
Feb 1, 2021
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Pros

For most companies, values are just buzz words with very little meaning or relevance. This is not true at GitLab. The pros of working at GitLab almost all tie directly back to the values that GitLab takes very seriously: Collaboration: people here are kind, there are all sorts of resources and helpful tips to welcome newcomers and collaborate with the greatest community in the kindest way. Folks share their opinions, say thanks, and give feedback. For challenging collaborative problems, GitLab provides a variety of resources to educate folks on how to navigate the tough bits. Results: one of the sub values of "results" is "Measure results not hours" - and it shows. People are not tracking how often you're "active" on slack, how many meetings you make, how many things you say in meetings. Being handbook and async first in an all remote company means that the value of your contributions speaks volumes more than how you "appear". Efficiency: people for the most part write things down. This is the core of being handbook first. And let me tell you: I can't imagine working any other way. It's a lot of information to parse out. But imagine working somewhere where your coworkers don't interrupt you every 15 minutes to ask the same question someone else asked. Or where you don't feel bad having to interrupt your coworkers with the same thing. You can literally Google internal company processes and get an answer. Not sure how to write a good code review? Google "GitLab code review process" and you'll find the handbook page. Want to know how to submit an expense report? Type "expense reporting GitLab" in your navigation bar and you've got the answer. It's amazing, and I think it's extremely understated as a benefit here. It gets overshadowed by being all remote. But if you're an information-savvy knowledge worker, this is the way you must demand to get work done. Diversity, Inclusion & Belonging: this is where asynchronous communication comes in. And there's explicit instructions about having uncomfortable conversations. The company explicitly talks about what this value means, instead of being an overarching idea that's too broad to be useful. I've never believed a company ever cared about this value until I interviewed at GitLab. The interviewing process is as equitable as it can be (there is still a power differential, of course. And human systems are imperfect, and I have many privileges so I can't necessarily evaluate this objectively). But again, you can google all the hiring details and know what to expect. You can see the statistics in terms of hiring length, hiring metrics, etc. There are some confidential pieces of information here, of course, but the transparency builds to this diversity value. Iteration: this value can be challenging, but it can also be freeing. I feel empowered to make small, reversible changes all the time. To pitch ideas, deliver on promises, and come back later to clean things up. I'm never blocked because I'm waiting for approval three levels up. Transparency: this is another value that lends to the handbook first pro. Other pros: Remote work is awesome. It's clear how you add value to the company. The company is clearly growing, and the opportunity is there. The brand name is super cool - I am so proud and excited to have it on my resume. People are welcoming, excited, and always thinking of cool new ideas Lots of opportunity to work on new projects, but also a healthy focus on making sure existing solutions are appropriately leveraged and maintained. All levels of management are very accessible. The compensation is transparent, and more than fair.

Cons

There is a lot of information out there. It can be very challenging to parse through and find signal versus noise, especially as a newcomer. Being remote is great, but sometimes you miss the in-person relationships and collaboration style. The company is moving at a fast pace. They talk a lot about work/life balance, and they clearly take steps to enforce it. But I personally find myself being highly engaged and thoughtful about work outside of working hours because of all the activity going on. It's exciting, but it can be hard to turn off when your "office" is just inside your laptop, and the company is abuzz with activity at all hours of the day. This is a personal problem, not necessarily a systemic one. But I think many people share this. The onboarding process itself is very structured and easy to follow, with plenty of information. But I have spoken with many colleagues who feel like they were thrown into the deep end early on. I think a start up at this phase has a lot of that - the company needs to move quickly, and employees need to be ready for that. Be ready to feel a little lost for the first few months with information overload and a fast pace of work. I think most folks adjust, and GitLab has plenty of resources and systems to help. But it can be a lot, for sure. Because everything is handbook first, everyone is empowered to make decisions, etc., there are plenty of conflicting information sources out there. I think this is true of any company. The challenge at GitLab is that having all the documentation public means that any person in the company might stumble upon two conflicting pieces of information - rather than a different company where those conflicting points of view are siloed to teams. In that specific case, being siloed can actually be useful for individuals.

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GitLab Response
5y
We're so appreciative of the time you took to leave such a detailed review about what it's like to work here, and that you centered it around our values. Like you said, these values truly guide us in everything that we do at GitLab. Thank you for the constructive feedback as well. This type of input from the team will help us continue to iterate and improve as we grow!
5.0
Jun 28, 2021
Recommend
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Business Outlook

Pros

GitLab is truly embracing a remote workforce - I can work anywhere, anytime and keep up with my colleagues around the globe.

Cons

To ensure transparency and the ability to communicate at any time with peers around the globe, there is more documentation than may be ordinarily required at a face-to-face company.

5.0
Apr 20, 2020

Walking the Walk

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Pros

GitLab offers an 'environment' in which all team members are enabled to succeed - from ensuring correctly spec'd equipment is made available (globally) to their unique and thorough onboarding mechanisms and the role specific training - every touch point has been carefully considered making sure everyone can not only quickly immerse and begin to contribute but do their best work while doing so. GitLab walks the walk making sure that the company values are breathed into every facet of the business i.e. collaboration + results + efficiency + diversity (and inclusion) + iteration + transparency.

Cons

At first some of the tech-speak may seem intimidating to new team members - this is quickly overcome through the training mechanisms and handbook however it can be overwhelming (particularly as someone who had never used Git prior to joining). It can take time to establish a rhythm / routine if this is your first all-remote role - you may find yourself online for longer than anticipated for the first few weeks.

5.0
Jun 18, 2020

It's All True

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Business Outlook

Pros

Honestly, I have never worked with a company that practices what they preach as much as GitLab. I was honestly skeptical at first as promises of "Transparency," "People First," and "Company Culture" are typically more hollow aspirations than reality, but GitLab backs up what they claim. It's like buying something off of Amazon because the reviews are great and, when it shows up, it's exactly what you were hoping for. It's rare, but it happens.

Cons

Not really. So far, so good.

5.0
May 21, 2020
Recommend
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Pros

- biggest all-remote company, doesn't just do remote, but does remote well - you feel connected to the entire company - everything (almost) is public! There is a handbook that everyone contributes to that has all the information you need. I was blown away by the transparency - even before joining I could look up anything about how the company operates. - truly lives by the values set and there is a lot of credit / thanks going around praising team members exhibiting them - amazing people all around - great personalities - very competitive compensation - amazing time-off policy (best policy I ever encountered) you truly have the freedom to define your life & schedule - time for self-actualization - manager will actually hunt you down if sees you burning out - great freedom & financial support to create your dream home workstation - very inclusive! found a group for everything, diversity is respected - grand potential for career development - gosh, there are a lot of good things - I'm afraid I'm forgetting stuff

Cons

- if you haven't worked remotely before beware of the trap of working all day, also set up needs to be good and distraction-free

5.0
Aug 28, 2020

Progressive and Caring

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Pros

What is there not to love? Awesome Product- Check Full transparency- Check Great Salary- Check Supportive and collaborative culture that genuinely cares- Check AMAZING BENEFITS- Double Check But seriously, GitLab is so progressive from its 100 percent remote workforce, to it's fully transparent handbook, and its everyone can contribute culture. You really feel like you belong and deserve to be here.

Cons

I'll tell you when I find one!

5.0
Jan 1, 2021

Loving being here

Recommend
CEO approval
Business Outlook

Pros

I had my doubts before joining GitLab, about the culture and the values for they seemed all too good to be true. I've been here for 2 months now, and I can confirm that it's all true. More reasons to work for GitLab are: - The amazing culture makes you feel welcomed and fitting in. - The values are not just there for bragging, everyone does live by them. - You get to work with some of the smartest, nicest and most helpful people you can ever meet. - The flexibility to plan your day to how it suits you best. - They don't measure hours, they measure results. - The "no ask, must tell" paid time off policy. - Everyone can contribute! It's great to feel that you are listened and have the power to make changes from day. - The level of "Transparency" is just amazing. I may say this is my favorite value of all.

Cons

Coming from a typical office job, it takes some time to get used to the all-remote and async communication model. All-remote is not for everyone! and async communication - in addition to causing some delays - can sometimes result in feeling disconnected.

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