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Golden 1 Credit Union

Engaged Employer

Golden 1 Credit Union reviews

3.0

41% would recommend to a friend

(512 total reviews)
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Donna Bland

49% approve of CEO

39% positive business outlook

Golden 1 Credit Union has an employee rating of 3.0 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Golden 1 Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
1.0
Oct 27, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

The employees I work with on a daily basis are the only thing good about working at Golden 1. The benefit package was good however that too is changing for the benefit of the company not the employees.

Cons

Senior Leadership (Donna Bland and her inside people) are out of touch with what is happening in the branches. The branch employees work extremely hard and have no support from back office departments or Senior Leadership. Donna Bland needs to ask for real feedback from the employees not her inside people. The employee survey is a joke. It is all made to have Donna look good. There is no gratitude from Senior Leadership for the employees who work hard to make this organization great for our members. It’s sad to see that this company focuses on what is best for Donna Bland and her inside people NOT what is best for the members or employees. Organization is going down hill fast and I would not recommend working here.

1.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Water bottles, merchandise, and other pleasantries

Cons

Golden 1 is an organization run by leadership that is culturally incapable of listening. As an analyst, I understand that the purpose of analytics at Golden 1 is to support decisions that have already been made. Leaders have no real interest in analytics, and it shows. When I expressly laid out exactly why Golden 1 was about to lose all of their top analysts due to the return to office, it fell on deaf ears. It fell on deaf ears when Dustin was told that my mother was dying of cancer and I needed to work from home to support her. It fell on deaf ears whenever we raised issues on how horrifically mispriced our auto portfolio is. Leadership did not even alert credit risk to the plans of contracting with a third party to remake underwriting policy. That is how little concern for analytics they have. The criteria for success at Golden 1 is loyalty, not excellence. Golden 1 will continuously fail at building analytics in the org, and when they find themselves stuck with a data warehouse that they have spent millions of dollars on with nobody around to understand or use it, they will point fingers at IT and the analytics groups wondering why. For my part, myself and my team did everything in our power to tear down road blocks and build an analytics community at Golden 1. It was a wasted effort. If you want to make the median salary for your role, never think of work outside of work hours, and do sub-standard work until you retire, Golden 1 is your company. Otherwise, if you are an analyst, steer clear.

2.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Simply put, the pros are this: 1.) There are good people among the rank-and-file, and 2.) you have plenty of opportunity to do work outside of your job description. Many see Item 2 as a problem - but, that's how you grow, people.

Cons

The executives are filled with "geometric angles." See what I did there? Many senior executives lack intellectual curiosity, or are just plain lazy, if they are not interested in the departments they are in charge of. The culture, mission statement, and corporate directives lack sincerity and transparency. The executives are afraid to disagree with the CEO, and the CEO is more interested in appearance than substance. I found that it is better to be favored than competent at the Credit Union. This is a consistent theme and a top to bottom problem. Many departments pass the buck - they do not take responsibility for work, and look to punt whenever they can. The departments most notorious for this are the "favored." They pass the buck then take credit for providing "solutions." The competent do the work so as not to pass the member along In more than twelve years of employment, I had seven bosses and was tossed around like a dirty sponge. Only two of my bosses were worthy of their position, the first left within two months and the second just over a year.

Viewing 16 - 18 of 512 Reviews

Glassdoor has 538 Golden 1 Credit Union reviews submitted anonymously by Golden 1 Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Golden 1 Credit Union is right for you.