Is Goodwill a good company to work for as a Retail Support Associate?

Retail Support Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 414 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Support Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Support Associate interview questions at Goodwill .

Does Goodwill pay Retail Support Associate employees well?

Retail Support Associate professionals rate their compensation and benefits at Goodwill with 3.1 out of 5 stars based on 414 anonymously submitted employee reviews. This is 10.2% better than the company average rating for salary and benefits. Find out more about Retail Support Associate salaries at Goodwill.

How happy are Retail Support Associate professionals working at Goodwill?

65% of Retail Support Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Retail Support Associate professionals have also rated Goodwill with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.5 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 587 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment to be a part of" ((in 111 reviews)); "flexible schedules are nice when they occur" ((in 111 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 880 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "The staff is usually all special needs with no training." ((in 94 reviews)); "Favoritism runs rampant." ((in 89 reviews))

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Goodwill

Goodwill Retail Support Associate reviews

3.6

65% would recommend to a friend

(414 total reviews)

Catherine Meloy

57% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.3

Work/Life balance

3.1

Compensation and benefits

Retail Support Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 414 company reviews on Glassdoor. This indicates that most Retail Support Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Support Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

414 reviews

4.0

Feb 5, 2024

GWVNCT

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for easy work

Cons

Only accepts 2 ft and pt

2.0

Jan 25, 2024

A retail job.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The managers and associates were organized

Cons

Not enough sanitary measures in the back. We grab dirty laundry all day full of bugs and there's not much we do other than wear gloves

4.0

Jan 25, 2024

It was ok

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours Decent Pay Good People

Cons

No growth Poor Management Boring

Viewing 76 - 78 of 414 Reviews

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Goodwill reviews Goodwill Retail Support Associate reviews

Goodwill

Goodwill Retail Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

GWVNCT

A retail job.

It was ok

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