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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      81% would recommend to a friend

      (4,997 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      2.0
      Feb 25, 2018

      Downward spiral

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and pension are good

      Cons

      With all the cut backs and closures I am glad to be out if this organization (or lack of). Many lower to mid management staff have survived the cuts and put into fairytale positions when they should have been the first ones to go and not the true believers of customer service. Your loss of good employees is the gain of their competitors and in most markets the US model of business is not going to work well, a US company called Target comes to mind. sad to see a company that I was part of as a once proud Leader in their field spiral to the bottom.

      avatar
      Grainger Response
      8y
      Thanks for the review. We're sorry to hear that's your perspective. There has been a lot of change and change be difficult. But the changes appear to be having the intended effect. We saw a significantly positive impact on our performance in 2017. We're pretty excited about where the business is headed.
      1.0
      Sep 7, 2017

      Horrible company ran by idiots,

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay isn't horrible, inside work mostly if your into that sort of thing and it's not terribly difficult if you have any brains in your head what so ever.

      Cons

      They hire nothing but idiots to high pay positions, crap on all the actual workers, managers are the most idiotic of the bunch I've ever seen, poor customer service, horrid computer management system that's been pieced together and barely does what it needs to, lack of communication on every level, no pay raises and god forbid you mention overtime. If your looking for work don't apply here. This company will be done within a year or two.

      2.0
      May 2, 2015

      Low pay for long term employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and pension plan room for advancement if you want to suck up to management

      Cons

      Pay grade is all over the map long term employees get punished for years of experience new hired people make a lot more then older staff by the way if you worked for Fastenal you will be a god with the company.

      Viewing 4294 - 4296 of 4,997 Reviews
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      ReviewsGrainger reviews

      Glassdoor has 5,299 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.