Grainger reviews

4.0

80% would recommend to a friend

(4,986 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits and Personal Time off. Lots of room to advance if you make the right connections. This place could be great if you'd get out of your own greedy way.

Cons

As an Account Manager, you grow your business but they give you two goal increases per year which makes it impossible to be 100%+ to goal consistently. One year you can make 120K followed by only salary @ 60k. I've seen it before.

2.0
Oct 8, 2014

Believing Your Own Press

Recommend
CEO approval
Business Outlook

Pros

Amazing product offering - 1.1M+ SKUs No two days are the same You'll learn a ton about many different kinds of businesses and business challenges Operations is OUTSTANDING Good Branch managers and staff - they get things done Excellent benefits and bonuses in management Quarterly review tools are outstanding

Cons

Bubble Contained Thinking No CRM tool to speak of Goal setting process rewards mediocrity and punish poor performance Firing / poor treatment of long term employees that leadership decides they don't like or "are too nice" (their words, not mine - speaking of a colleague with 20+ years at the company) Work Experience gets better the further you are from the corporate office Sales culture is punitive Sacrifice huge opportunities for growth to (strictly!) maintain profit margin Field sales are not empowered to make decisions Manufacturing / Non-manufacturing vertical strategy poorly conceived and executed, and the people who worked hardest on it were not listened to, then blamed when the program started slower than expected In 3+ years, my VP and his "upline" never spent a day in the field with my team, but had very definite (and completely inaccurate) ideas about them

2.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Profit sharing, a paycheck...not much

Cons

First of all the Managers are absoltuely horrible, they treat employees like robots and make you do whatever is best for the company not yourself. They do not let employees voice their concerns or opinions. Everything is a clique either you kiss it or get lost. Advancement opportunities are very rare and you have to be in the "IN" group or you aren't moving anywhere, sorry. Assistant managers and Branch managers and district managers and their managers and blah blah blah...so top heavy its not even funny. Corporate does not care about branch employees, you are just a number to them. There is no decency, consideration, appreciation or respect given to anyone in branches, you are just a lackey, which makes it a very sad place to be. Employees can work very hard and managers show their appreciation in no way shape or form. When it went to compensation time, oh the extra mile you went over the year, well that doesnt matter because yoy did not meet your ever changing, unrealistic company set goals, so I kid you not, you are very lucky to get a 25 cent raise a year. The company makes millions upon millions marking items up and they cant give you 1.00$ raise, not even your manager helps you reach goals.Employees give up their lives for this company and get nothing in return. Managers work all the time, get no rest from work , eats up your life from what I've seen. Company does not care about your life or family, they made us work in hurricanes, can you beleive that !!!! A greedy company indeed. Anyway, It used to be a great place to work, but goals always change and are very unrealistic and unobtainable. You know its going downhill when 25+ year employees start leaving. Do yourself a favor and stay away, as sad as it is. Its very unfortunate corporate does not care about employees.

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