Grand Living reviews

They claim to model themselves on the Ritz Carlton, but they are just another average Assisted Living provider. They have no clue about Independent Living and continue struggle with resident retention. The community leadership leaves a lot to be desired and there is a total lack of trust. They are beholden to their equity partners in a way that prohibits them from following through with their mission. They should have stuck to building their own buildings instead of the 3 latest acquisitions. If you plan on working here, ask to meet the management team for lunch before accepting. If you are a top performer, they will ride you until you break or demote you as you burn out. This place will leave a bad taste in your mouth about senior living.

Hardly any communication honestly. No one really knows what is going on between departments or even same position within departments. Kitchen staff has a terrible attitude but can't blame them as Chef Taylor is a nightmare. He watches the cameras even when he is off work so he can criticize and knitpick the staff constantly. I've heard him accuse staff of ridiculous things. The residents are great. Very friendly, very few issues with them. Management needs a lot of work. Although I did hear Laura took over BM so it will probably get a little better. Pay sucks. Costs residents so much money (upwards of 5k/month) but where does it go? Not to the staff. The employee menu is a joke although they do supply 1 meal per shift. It's the same 4 unhealthy things. You can't even get fruit or vegetables and the kitchen staff will literally take half of your fries. Management will tell interviewees or new employees that their turnover rate is minimal but that is VERY untrue. There is a new face almost every day. Maybe it's okay as a starter job and to know where you don't want to end up but realistically you can't live off the pay here so no one will stay long term. If you work somewhere full time, you should be able to pay your bills without having to get 2 part time jobs. Every position is necessary to help the company run smoothly so they should not treat people as indispensable.