Granicus reviews

2.8

38% would recommend to a friend

(493 total reviews)
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Mark Hynes

44% approve of CEO

32% positive business outlook

Granicus has an employee rating of 2.8 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 23% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

493 reviews
1.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- experience with CSMs - experience with office - flexibility

Cons

-constantly shifting leadership - lack of professional development - lack of focus on product stabilization - lack of focus on quality customer support

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Granicus Response
1y
Thank you for the ways you’ve contributed to Granicus and for sharing feedback. We appreciate team members like yourself and at all levels who have and continue to bring both expertise and a passion for what we do and who we serve. We are grateful for governments, both large and small, that partner with us to provide better outcomes for constituents that truly make a difference. We believe in the power of impactful customer experiences and look forward to continuing to elevate this great work.
1.0
May 10, 2024

Struggle Bus

Recommend
CEO approval
Business Outlook

Pros

I really like the people I work with and everyone does what they can to support each other.

Cons

Turnover is crazy high both at the rep and leadership level. Solutions are overpriced, built on outdated tech, and teams are struggling to even get to 30% of their targets. People are leaving without another job to go to, which is pretty wild in this market.

Viewing 49 - 51 of 493 Reviews

Glassdoor has 506 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.