Grant Street Group reviews

3.7

66% would recommend to a friend

(89 total reviews)

Myles Harrington and Dan Veres

89% approve of CEO

69% positive business outlook

Grant Street Group has an employee rating of 3.7 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grant Street Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews
1.0
Nov 11, 2023

Don’t be fooled by the 5 stars reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Health insurance benefits are great 2. The option to work remotely

Cons

1. Middle management is a significant issue, focusing on micromanagement and self-preservation rather than employee development. (This was mentioned in another review but dismissed by the COE). Advancing or being developed only means doing your leads work. I don’t even know what my lead does. The true definition of a boss and not a lead. 2. Lack of recognition and promotion despite hard work and loyalty. Just the usual pat on the back. 3. Annual raises are minimal and don't keep up with inflation. 5. Complaints about the above mentioned may lead being put on a performance plan. Middle management holds the entire narrative without accountability so they just flip it as a YOU issue. 6. The company's focus on client satisfaction neglects end users' concerns. 7. Upper management's attitude is arrogant. 8. Company growth is not reflected in improving employee benefits and compensation.

avatar
Grant Street Group Response
2y
Response from our President: Thank you for acknowledging our health benefits and remote work option. To begin, we would like to thank you for your long and loyal service. We were really disappointed to see you go. It will be hard to replace you. With regard to the title of your review "Don't be fooled by the 5 star reviews", we can only assume that those who left those flattering reviews before you were no less sincere in their praise than you in your criticism. In fact, if what you describe were true, I can't imagine anyone would want to work here -- including me. Yet a large number of your former colleagues have remained with us for a decade and more. They are certainly talented and independent enough to find good jobs elsewhere, but they stay -- and write 5-star reviews. Something about their experience at Grant Street is radically different from yours. Obviously, we failed you. And for that we apologize.
4.0
Nov 30, 2020
Recommend
CEO approval
Business Outlook

Pros

There is no doubting that Grant Street cares for their employees. Every new hire sends an introductory email to the whole company, and many people (sometimes even senior leadership) reply welcoming you. They send out goodies, notes, and are extremely flexible in terms of an independent schedule throughout the week. The work, being in software, is often faster-paced. I really liked this, as work would flow through the development cycle and there were always changes and new things to work on. This is especially true for the departments working on the newest products. Also, the business is doing very well. Everyone you meet is extremely friendly, and everyone I encountered was willing to help me if I had any questions. There is a very horizontal nature of the company structure, which enables you to often feel like you can reach out to anyone in the company for help, guidance, or just to say hi.

Cons

Despite all the pros from above, there are things about GSG that are less desirable. For one, the pay is not as competitive as similar roles out there. Granted the work is entirely remote, and it's very flexible, but the starting salary is slightly less than other BA roles. The largest con, in my opinion, surrounds GSG's lack of diversity and its more conservative natures. While a small company, and a niche tech market, there are few non-white employees (it's noticeable almost immediately). GSG prides itself on being 'removed' from taking stances on major controversies happening. They claim that it has to do with many employees' view that they want 'work to be separated from what's going on in the world'. For instance, no official statement was made by leadership/the company to condemn racism and police brutality. At the suggestion to hold an open town hall for anyone who wished (optionally) to discuss BLM and systemic racism, I heard leadership denied the request, citing "it might make some employees feel uncomfortable". All of the above are just facts that I've experienced/heard while at GSG, and anyone can take from them what you will. Personally, I found it all a little off-putting, and a direct contradiction to the warm, welcoming nature everyone seems to give off.

avatar
Grant Street Group Response
5y
Our President and Co-CEO, Myles Harrington, asked me to pass along the following response to your review: We appreciate your complimentary remarks. With respect to your suggestion that starting salaries are not competitive, we do four things to make certain that they are: 1) We subscribe to and reference national compensation surveys to determine appropriate salary ranges for every position; 2) We consider what we are paying our employees with similar credentials; 3) We ask candidates to state explicitly their salary requirements and we try to satisfy them when they are within range of Nos. 1 and 2; and, 4) We encourage employees to tell us when they believe they are inadequately compensated (which they do) and we ask them for supporting evidence, which we use in reevaluating their compensation. With respect to your observation that we lack racial diversity, the same has been said of nearly every tech company in America. However, I believe we have one of the more promising recruiting campaigns in the industry. We have enlisted every one of our nearly 300 employees in the effort to recruit minority candidates and we pay them a generous bonus when they succeed. Our experience suggests that employee referrals are the most effective way to recruit a more racially diverse workforce. Finally, you take issue with our effort to keep politics out of the workplace. Anyone who has worked at Grant Street for a few weeks comes to realize how deeply committed we are to respecting individual freedom and the immeasurable value of each person. This, by extension, encompasses questions of social justice. They don’t need reassurance in the form of company announcements decrying social injustice. They don’t want us to follow the example of prominent business leaders who issue press releases signaling their disgust at what is obviously disgusting. They want us to confine our remarks to what pertains to the business. And most of all they want to be treated fairly, consistent with our mission statement: "Foster an unparalleled experience of freedom and fairness at work as a vital part of a team of extraordinarily talented professionals who are passionately committed to doing outstanding work in the service of their colleagues and the client."
5.0
Jul 24, 2018
Recommend
CEO approval
Business Outlook

Pros

I feel like GSG has provided me with a fantastic community of thinkers. My coworkers are generous, intelligent, and kind, pretty much without exception. These qualities are things that the company actively works to cultivate within its teams, and which perpetuate an incredible corporate culture. I don't have a background in technology, and never saw myself working for a tech company--if you had asked me what I thought of a tech job a few years ago, I probably would have said something about it being boring or soul-crushing. My experience at GSG has been the opposite. I firmly believe that my work is making me a smarter, better individual with more tools at my disposal to make a positive impact in the world. The work is not 'sexy'--we make tax software, not video games. However, it would be hard for me to remember a time in my (albeit short) professional life in which I've felt as fulfilled, or as supported by my team. I think this corporate culture largely stems from the work philosophies of the CEOs, Myles and Dan. Their approach to management is one of radical transparency and mutual respect. I feel that they genuinely care about the well-being of their people, and understand that the company's success is in great part the result of attracting employees who are as kind as they are talented. In short, it's a wonderful place to work. The other benefits (working from home, generous leave, competitive salary, excellent health benefits) are wonderful, but not more important than the community they serve.

Cons

GSG has struggled to build ethnic diversity within its ranks, which is something that management has openly discussed with employees and which the company is doing its best to address. Since I was hired (around a year ago) I've seen lots of improvement in this area, but we have a long way to go.

Viewing 13 - 15 of 89 Reviews

Glassdoor has 101 Grant Street Group reviews submitted anonymously by Grant Street Group employees. Read employee reviews and ratings on Glassdoor to decide if Grant Street Group is right for you.