Item: Graybar
Rating: 3
Author: Customer Service Representative

Question 1

Is Graybar a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Graybar have rated their employer with 2.8 out of 5 stars in 127 Glassdoor reviews. This is a lower than average score with the overall rating of Graybar employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Graybar now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Graybar.

Question 2

Does Graybar pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Graybar with 3.0 out of 5 stars based on 127 anonymously submitted employee reviews. This is 6.5% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Graybar.

Question 3

How happy are Customer Service (CSR) professionals working at Graybar?

Accepted Answer

28% of Customer Service (CSR) employees at Graybar would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Customer Service (CSR) professionals have also rated Graybar with a 3.1 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.4 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Graybar?

Accepted Answer

Outside Sales Representative (96), Inside Sales Representative (86), Customer Service Representative (76), Sales Representative (70), Sales Trainee (60), Material Handler (42), Project Specialist (42), Customer Service Representative (CSR) (34), Sales (34), Manager (19), Account Manager (16), Branch Administrator (14), Project Manager (13), Counter Sales Representative (12), Sales Manager (12)

Question 5

What are the pros of working at Graybar according to real employee reviews?

Accepted Answer

"Graybar offers a great and competitive benefits package" ((in 208 reviews)); "Great people and atmosphere." ((in 81 reviews)); "Branch culture is great." ((in 28 reviews)); "A lot of great coworkers" ((in 26 reviews)); "You do not have to work weekends ever good work life balance" ((in 21 reviews))

Question 6

What are the cons of working at Graybar according to real employee reviews?

Accepted Answer

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 110 reviews)); "Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 108 reviews)); "No training provided" ((in 43 reviews)); "Low salary  makes it hard to not look else where" ((in 29 reviews)); "Some managers have outdated styles (also getting better)." ((in 24 reviews))

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