Pros
There are no pros to working here.
Cons
I've worked in tech for 10+ years, and Greenhouse Software is easily the most insidious, unethical, and mismanaged company I've ever worked at. I sincerely urge you to consider another place to work. If given an offer, do your due diligence and read these reviews — then run. Exploitative “we’re a family, people first” is a giant red flag. — Yearly layoffs. The past 3 years have been rocked by annual layoffs, while executives and leadership line their pockets, vision remains unchanged. They have refused to take paycuts, nor any responsibility, nor made any meaningful changes to the company strategy. To add to this, the CEO has repeatedly lied about financial performance prior to each layoff so that employees have no advance warning. The leaders, including People teams and HR, have sought to hide their guilty conscience through euphemisms about "reduction in force," "right-sizing," and "reorganization,” when in reality they are ruining people's lives, careers, families, homes, and dreams. If you want to feel constant job insecurity from a clown CEO, join Greenhouse. — Product is mismanaged. Instead of releasing features that customers actually need, leadership is focused on destructive and harmful AI products, and constantly scrambling to catch up with competition through basics like app skinning and visualization. Product leadership routinely overrules product management, and directives from the top stifle creativity and vision. If you want to be told what to do, be micromanaged and overruled, join Greenhouse. Meanwhile the company is losing customers by the hundreds to apps like Ashby, Lever, and Workable because they are far more innovative and run far cheaper. This is not a new occurrence but a pattern for the past half decade. If you want to chase competition, be led by the nose and have your creativity stifled, join Greenhouse. — People are mismanaged. Middle managers are micromanagers, insecure, and fearful. They talk in circles, refuse to acknowledge high performers for fear it overshadows their own. There is zero accountability for management, zero internal mobility for everyone else, and there are almost never any open job posts. Contrast this with any other tech company of this size and age. These poor managers are rewarded through promotions because of office politics, it’s basically an old boys club. My own managers have received repeated rock-bottom feedback on quarterly reviews, and while they continue to perform abysmally, there are no signs their leadership cares or has made attempts to adjust their behavior. They get promoted to senior manager or director, failing upward contributes to a dysfunctional work environment. Meanwhile grunt employee pay is stagnant, and the company does not and has never offered cost of living adjustments. In fact pay has been outpaced by inflation over the past 8 years such that I am now paid less than when I joined the company. If you want to be paid below market, micromanaged, gaslit and exploited, join Greenhouse. — The culture is abysmal. This company pretends to be “different” and markets itself as “people first.” See the first bulletpoint about annual layoffs of its people. There is zero culture at this company. Their ERGs are exploitative of the people who run them, they aren’t paid or cared for and when layoffs happen, they disproportionately affect people of underrepresented statuses and in ERGs. The company culture is a concoction, it’s all a brand machine from a zealot marketing department. The CEO is also a marketer, and not a tech guy. The branded lies flow down from him. There are no get-togethers, conferences, kickoffs, or other employee events. You are sitting at your computer in your living room all day, totally disconnected, in silent Slack channels full of employees shocked and traumatized from the last layoff. If you want to experience a brain numbing lack of creative energy, join Greenhouse. — The customer experience is pure confusion. Convoluted UI with poor writing combined with the aforementioned stupid product decisions leads to constantly frustrated, confused customers who are abandoning the platform for cheaper, better, and more innovative alternatives like Ashby, Lever, and Workable. Enterprise doesn’t even entertain the app, as they are on Workday, iCIMS and ADP. What you’re left with is angry, annoyed SMB customers who have a million suggestions for improvement that product has to ignore because product leadership gets distracted by shiny objects. If you want to be berated by a shrinking, angry customer base, join Greenhouse. I cannot wait to find another job and peace out of this place. I wish someone had told me the truth when I joined years ago. Please pay heed to my post and others. Stay far, far away from this doomed place.
