Greenway Health reviews

2.9

29% would recommend to a friend

(1,080 total reviews)

Richard Atkin

40% approve of CEO

25% positive business outlook

Greenway Health has an employee rating of 2.9 out of 5 stars, based on 1,080 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greenway Health employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, amazing CSM team, the team is airways willing to help new people, new hire orientation is amazing and well planned

Cons

-The workload is unbearable -Customers are allowed to talk to CSMs very disrespectfully and use profanity -CSMs wear many hats...IT, Sales -Leadership allows the team to drown without intervening to hold internal departments accountable (Support) -Very chaotic company with no true department specific on-boarding plan for new hires, after orientation -New products are constantly rolled out before perfecting current products -No QA on new products, they are just rolled out (mostly on the weekend), only for the customer to come in Monday to a non working system -CSMs have an aggressive sales quota which equates to selling to meet a goal vs having the best interest of the customer -Sales constantly tries to take credit for CSM sales -Leadership is more concerned with creating unnecessary SOPs for pto instead of focusing on bigger issues (i.e. making customers happy)

1.0
Apr 8, 2026

Rebranding won't change the product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% remote - may be only one of the few companies following working from home diligently, competative healthcare industry experience

Cons

Recently they've rebranded the company with a new logo and product name. Ultimately, clients don't care how your product looks with new design, but they look for features that make sense to them and doesn't break once in few mins. Product is legacy, old code and product team don't want to change that. Adding AI (new nice and fancy thing in IT now) won't help further. Clients look for features that will make their life easy and application shouldn't break. India office is busy building training center by hiring college freshers left and right just to keep 2 people their job (everyone knows who). It is becoming more like a training center with youngters walking around the office (they made them mandatorily to come to office 3 days a week). Regular layoffs hurt everyone, restructuring is a new buzz word in IT and at Greenway, it's been always there. There is a new leader in US who thinks he is very agressive and take decions on the fly (of course he comes from Sales background). Merely using bad words in meetings and showing your anger doesn't make you agressive. Prove your worth by doing something that makes company and clients happy.

Viewing 13 - 15 of 1,080 Reviews

Glassdoor has 1,138 Greenway Health reviews submitted anonymously by Greenway Health employees. Read employee reviews and ratings on Glassdoor to decide if Greenway Health is right for you.