Greystar reviews

3.7

65% would recommend to a friend

(4,756 total reviews)
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Bob Faith

77% approve of CEO

63% positive business outlook

Greystar has an employee rating of 3.7 out of 5 stars, based on 4,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greystar employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

5K reviews
4.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

When I began my career with Greystar I was new to the industry and started as a leasing agent. With diligence and hard work I was able to climb my way up to be a CM in under 5 years. It is a great company with lots of opportunities for growth and development. Ive met many long term friends that worked for Greystar and still work for Greystar to this day. The policies and procedures set in place by the company really set the standard and are well thought out for practical reasons. Pre-COVID era they offered a lot of in person training for managers to help shape them into better team members/leaders. We also all(Northern Cali Management Leaders) met quarterly for a day where they provided different coverage of topics, fed us lunch and they would also take this time to acknolowdge outstanding supporting team members. Overall my experience with them has been very positive. Their pillars and values are in line with my values and I feel commited to this company 100%.

Cons

Although I have been extremely happy with them there have been some downsides that I have begun to notice the longer i have been with the company. I am unsure if this is due impart to their recent growth over the years. I am under the assumption that now that the company is so large it cannot keep up with the growing amount of team members they have. As much as the company has grown those at the top has remained relatively small, this is extemely unrealistic. The owner that you work for also shapes your experience as those who work directly for greystar owned and managed assets have it easier and report being much less stressed in their role. As when you work for greystar under an owner you have two different heads to follow. Its at times frustrating as first you must go to your Greystar regional who answers to the client and then in turn the client does internal review and then their answer gets trickled back down to you. By this time it may have 3 days to a whole week for you to get a response. It is not always that way but for the most part you do not get a quick turn around. Last but not least, the regional you get also significantly shapes your experience. Seniority in this company is honored almost to a fault. If you have a regional who has been with the company for a long time and they treat you poorly it is more than likely that others will turn the other way. I had a regional who set me up for failure not because she hated me but because she had way too much on her plate and did not have the patience nor time to help train me. There was no mentoring from other peers in the company to help me and if it wasnt for another regional taking over my property I most likely wouldve been fired. I always had a terrible gut feeling when my regional would call me and I often felt I was being talked down to as if I was incompentent and when I did things right I was rarely acknowledged. With the other regional I thrived as they actually had the capacity to train me and saw my positives versus my flaws. Last but not least, the systems that are used are archaic. I cannot believe Yardi is still used. It is clearly not the best system and its accounting features need serious work to bring them up to 2021 technology. For a company whose pillars include Growth you would think they would be using a much more advanced system that would help aid the team in their daily roles. All in all I give the company 4/5 as the CONS do not have much of a reflection on the company itself but outside variables that will shape your experience.

4.0
Nov 5, 2021

The good and the bad

Recommend
CEO approval
Business Outlook

Pros

They pay is great! Only if you make sure you know your worth. Software in place makes it easier to run the properties

Cons

Onsite team does not have the same holidays off as the corporate office, which I think should be the same since onsite team members need a break. If numbers are not met around the holidays the VP’w won’t let you close. If you are good at what you do, good luck getting an opportunity in a different role within the company. They keep taking positions off the onsite team.. they went from having assistant managers to having none , the business managers that will have from 3 to 5 properties and now we won’t even have any of that… and No they are not adding team members to help . It’s only the manager and leasing agents in the office. .. yes rent week is horrible since financials are due at the same time as rent. And the most important there is no work life balance … they expect you to stop what you are doing in order for them to get what they need. They will even try to get a hold of someone during vacation and on leave.

1.0
Oct 31, 2021

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Base pay plus commission is the only pro along with decent properties to manage

Cons

It be nice if corporate and regionals attempted to convince that they value you as an employee. They don’t pay on time hence I’m still trying to receive hours worked from my 1st weeks of work. Discrimination is at an all time high, who tells employees not to come in with long hair meanwhile there’s women who work in the same office with hair in ponytails and down their back.. Policies in the employee handbook are not followed by upper management but they expect you to follow them along with additional policies set in place to micromanage employees. Family leave benefits are not properly paid out and let’s not mention COVID policies. Management will tell you “don’t get tested because if you’re positive we really don’t want to have to pay you or fill positions”. Let’s also discuss how they promise to provide you a discount if you live at a greystar property but they fail to mention it’s based off allotment and first come first serve. Lastly please ensure the pay is right for you because when it comes to restropay they’ll give you a pay raise but still pay you the original pay until you go to upper management... btw HR is non existent you’ll be stuck in a constant cycle of bad communication and regionals who have zero clue how to properly deescalate issues they cause

Viewing 238 - 240 of 4,756 Reviews

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