Pros
If can overcome being 3x more expensive than the competition, it's a good product to sell.
Cons
I took this job because I was sold on a work life balance with still a livable salary- that's a lie. You are on call 24/7 to customers, past customers, production crews and you are required to attend daily teams meetings (whether you are working or not) as well as evening call parties a few times a month. Keep in mind, this is all with no base salary, nor any compensation for ANY mileage. (They'll try to sell you on a company car, but the target to obtain one has increased 3x in the last year.) Your appointments are set by a call center unfamiliar with your local area so 9 times out of 10 you are forced to drive ridiculous times, mostly over an hour plus away. By the time you get home for the day, you then have at least an hour of paperwork to catch up on for all of the appointments ran that day. The appointments, are an entirely separate issue as well. They tell you they provide warm leads, but that is also not the case. They book leads for broken windows and then tell you 'at least we got you through the door,' and blame you for not selling a $15k waterproofing system. The call center has 0 accountability, only a $$ incentive to book leads despite the quality of them or not. Very rarely is a lead removed from you due to call center error; you dispo them which then in turn hurts your ADL, which affects the amount of leads you get. It is a vicious cycle. Ultimately, your job with Groundworks could end up COSTING you money. There is an extreme US vs. THEM attitude when it comes to sales and production. If production messes something up on your job you sold, you lose your commission- despite production still getting their PPJ. Production is turning 3 day jobs into 1 day jobs which sure, looks great for numbers- but doubles the amount of phone calls the inspector gets after it's all done from extremely upset customers. But the most important thing I want to point out about Groundworks is the extremely hostile work environment. The CEO, Matt Malone, is obsessed with the military- despite never joining it himself. They embody military style management which is just a nice way of saying we degrade and bully our employees. They require push ups if you're late to a meeting in front of everyone. They group you in sales meetings by high, average, and low performers to make it easy for the sales manager to call you out. They have a 'wall of shame' to make fun of your drawings, and in management emails they do 'dishonorable mentions.' I've never seen a company try so hard to motivate their employees by tearing them down, degrading them, and bullying them- but then turn around and tell the employees they have a 'bad mindset.' The only thing I can conclude about working with Groundworks is this- They are a company trying to go public and need to look as profitable as possible before that happens. They are swallowing up small businesses to capitalize on their already established good reputations. They are flooding their branches with inspectors to get as many boots on the ground as possible, flying through installs and cutting corners, and harassing people to book appointments whether we can assist them or not. (I had a customer tell me groundworks called him 9 times in 5 days for him to book an appointment. He apologized for wasting my time but ultimately wanted the call center to leave him alone) They are doing all of this at the expense of not only their reputation and customers, but at the expense of their employees, literally. They don't care that you just drove two hours to a dead lead as you 'should have found something to sell- we got you in the door, it's your fault you didnt- you have a bad mindset.' It's an extremely toxic work environment, and the quality appointments (aka, money) is only there for the people willing to take on this culture and run 3 appointments a day, 7 days a week. They do not care about their employees whatsoever, as the SM is probably already interviewing to replace you.