H&R Block Associate Team Lead and CSR reviews

3.3

72% would recommend to a friend

(123 total reviews)

Curtis Campbell

Not enough data to show CEO approval

42% positive business outlook

Associate Team Lead and CSR employees have rated H&R Block with 3.3 out of 5 stars, based on 123 company reviews on Glassdoor. This indicates that most Associate Team Lead and CSR professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Lead and CSR professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

123 reviews
3.0
Dec 8, 2015
Recommend
CEO approval
Business Outlook

Pros

It is seasonal, part time work. The hours are flexible and work well with my schedule. There are many convenient locations.

Cons

Online hiring process was buggy. Not compatible with any browser except Internet Explorer, and only older the older versions. Poor tech support.

5.0
Oct 22, 2015

csr

Recommend
CEO approval
Business Outlook

Pros

I have good customer service skills, I love meeting new people and helping people in time of need. Interacting with customers being respectful and honest.

Cons

Having empathy... Life happen and circumstances come up but I still need to do my job and stick with my policy and procedure's.

Viewing 103 - 105 of 123 Reviews

Glassdoor has 8,693 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.