H&R Block Associate Team Lead and CSR reviews

3.3

72% would recommend to a friend

(123 total reviews)

Curtis Campbell

Not enough data to show CEO approval

42% positive business outlook

Associate Team Lead and CSR employees have rated H&R Block with 3.3 out of 5 stars, based on 123 company reviews on Glassdoor. This indicates that most Associate Team Lead and CSR professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Lead and CSR professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

123 reviews
3.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, work site location requests are considered sincerely to promote worker satisfaction. Since this is a seasonal position, workers qualify for unemployment benefits.

Cons

This is not a job to completely depend on for a living wage. The normal pay for customer service reps is $9 per hour, which is also a seasonal, part time position. Which you will have to compete for even those few hours with other customer service reps.

Viewing 112 - 114 of 123 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.