H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(204 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

204 reviews
5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

had a great experience working at H&R Block in Nanaimo. The training provided through the H&R Block Tax Academy was extremely helpful in building my confidence and tax knowledge. The work environment was friendly, collaborative, and professional. Everyone, from front-line staff to the management team, was approachable and always willing to help. I especially appreciated how much emphasis was placed on client satisfaction and accurate service. I learned how to handle real client interactions, reconcile tax documents, and provide personalized guidance — all of which added value to my skill set. Great place to work if you’re looking to grow in the financial services or tax industry. Pros: ✔ Structured training programs ✔ Supportive and collaborative team ✔ Strong focus on client service ✔ Flexible work environment

Cons

Seasonal role — not year-round, but great for gaining experience

4.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for part-time, get discounts

Cons

Low salary, high expectations, some preps are difficult to work with

Viewing 40 - 42 of 204 Reviews

Glassdoor has 8,673 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.