Is H&R Block a good company to work for as a Client?

Client professionals working at H&R Block have rated their employer with 3.4 out of 5 stars in 128 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client interview questions at H&R Block .

Does H&R Block pay Client employees well?

Client professionals rate their compensation and benefits at H&R Block with 2.6 out of 5 stars based on 128 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Client salaries at H&R Block.

How happy are Client professionals working at H&R Block?

71% of Client employees at H&R Block would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 426 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 207 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 864 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 249 reviews)); "Low salary and the grow expectations are limited." ((in 140 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block Client reviews

Item: H&R Block
Rating: 4
Author: Client

3.4

71% would recommend to a friend

(128 total reviews)

Curtis Campbell

Not enough data to show CEO approval

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (128 reviews)

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Client employees have rated H&R Block with 3.4 out of 5 stars, based on 128 company reviews on Glassdoor. This indicates that most Client professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

128 reviews

1.0

Oct 8, 2011

Horrible, horrible, horrible!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They will give you a free tax preparation. There are willing co-workers for support, local offices, & a willingness to give lunch breaks around school schedules.

Cons

About 80 hours of unpaid training & testing just to see if you've been hired Scheduling that can leave you with 12 hour weeks / 3-four hour shifts Unwillingness to alter schedule in the event of personal emergency

4.0

Apr 27, 2011

Gained experience in the tax services field by working with clients and tax professionals.

Client

Recommend

CEO approval

Business Outlook

Pros

Knowledgeable tax professional, willing to provide information to help your job easier. Flexible schedule.Great experience builder if you are interested in becoming a tax professional or maybe working with the IRS. I liked the fact that they did all of their hiring paperwork online. Any information about career opportunities, check stubs, and availability is accessed easily through their websites.

Cons

This is an hourly position and there was a stretch during the season that I really did not work at all for a whole month. The positions really is just a crap shoot for the company, because they try to just get bodies to fill the position and most do not really have any knowledge of the IRC. The hourly pay is sub standard for similar positions.

Viewing 127 - 128 of 128 Reviews

Jobs at H&R Block

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

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Horrible, horrible, horrible!

Gained experience in the tax services field by working with clients and tax professionals.

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