H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

66% approve of CEO

45% positive business outlook

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

362 reviews
4.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

All of the Tax Pros in this office are welcoming, helpful, down to earth and willing to perform any task necessary to make the day a success.

Cons

The CSP training is written in very legal language and can be difficult to grasp from a screen. The company wide push to not print anything can make the application of the tasks challenging.

Viewing 13 - 15 of 362 Reviews

Glassdoor has 8,647 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.