Is H&R Block a good company to work for as a Client Service Professional?

Client Service Professional professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 363 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Professional Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Professional interview questions at H&R Block .

Does H&R Block pay Client Service Professional employees well?

Client Service Professional professionals rate their compensation and benefits at H&R Block with 3.1 out of 5 stars based on 363 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Professional salaries at H&R Block.

How happy are Client Service Professional professionals working at H&R Block?

65% of Client Service Professional employees at H&R Block would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Service Professional professionals have also rated H&R Block with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 453 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 212 reviews)); "Great coworkers and corporate kept you very in the know" ((in 196 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 868 reviews)); "No benefits besides PTO and lack of full" ((in 245 reviews)); "Poor management and severely understaffed" ((in 245 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(363 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 363 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

363 reviews

4.0

May 4, 2019

Good seasonal position

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Good seasonal position with flexible hours, good work associates, ability to grow within the field encouraged, flexibility with work location with nice working environment.

Cons

No benefits for part-time seasonal employees

4.0

Apr 24, 2019

Got the opportunity to work with some amazing people

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

The tax pros I was working with were all super helpful when I first started and the experience was great.

Cons

I don't see any cons... I probably wouldn't want to work the night shift again. Also, no benefits since it was seasonal so that not all that great.

5.0

Jan 28, 2019

Great Job

Client service professional

Recommend

CEO approval

Business Outlook

Pros

You learn a lot , you get to help people who don’t really understand.

Cons

None good company to work for

Viewing 214 - 216 of 363 Reviews

Jobs at H&R Block

Experienced Tax Professional CPA/EA

New or Experienced Tax Professional - Willing to Train the Right Person!

New or Experienced Tax Professional - Willing to Train the Right Person!

seasonal, Workforce Specialist

New or Experienced Tax Professional - Willing to Train the Right Person!

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H&R Block

H&R Block Client Service Professional reviews

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Reviews by job title

Good seasonal position

Got the opportunity to work with some amazing people

Great Job

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