Is H&R Block a good company to work for as a Enrolled Agent?

Enrolled Agent professionals working at H&R Block have rated their employer with 2.9 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Enrolled Agent Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Enrolled Agent interview questions at H&R Block .

Does H&R Block pay Enrolled Agent employees well?

Enrolled Agent professionals rate their compensation and benefits at H&R Block with 2.5 out of 5 stars based on 47 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Enrolled Agent salaries at H&R Block.

How happy are Enrolled Agent professionals working at H&R Block?

55% of Enrolled Agent employees at H&R Block would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Enrolled Agent professionals have also rated H&R Block with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 406 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 201 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 858 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 133 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 80 reviews))

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H&R Block

H&R Block Enrolled Agent reviews

2.9

55% would recommend to a friend

(47 total reviews)

Curtis Campbell

Not enough data to show CEO approval

63% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.5

Compensation and benefits

Enrolled Agent employees have rated H&R Block with 2.9 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Enrolled Agent professionals have an average working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Enrolled Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

5.0

Jun 8, 2022

Job review

Enrolled agent/master tax advisor

Recommend

CEO approval

Business Outlook

Pros

Providing extensive and excellent training for staffs

Cons

Job turns to be seasonal.

1.0

May 1, 2022

H&R Block has forgotten that customer service is paramount

Enrolled agent/master tax advisor

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great co-workers, wonderful clients, exercises both your mind and your people skills.

Cons

Pay is not competitive. Company has forgotten that customer service means treating the customer as s/he wishes to be served, not as the company thinks s/he wants to be served. Emphasis is on quantity, not quality, tax preparation. Has become a bit of a sweatshop.

5.0

Apr 12, 2022

Great for Seasonal Employment

Enrolled agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, decent commissions based on output

Cons

revolving door of district managers and increasing focus on profits versus customer service

Viewing 22 - 24 of 47 Reviews

Jobs at H&R Block

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H&R Block

H&R Block Enrolled Agent reviews

Ratings by category

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Job review

H&R Block has forgotten that customer service is paramount

Great for Seasonal Employment

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