H&R Block Front Desk Associate reviews

3.9

82% would recommend to a friend

(174 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Associate employees have rated H&R Block with 3.9 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Front Desk Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

174 reviews
4.0
Mar 29, 2021

Pretty good

Recommend
CEO approval
Business Outlook

Pros

As a college student, once you're done attending clients and doing other office work, if you bring your material you are pretty much free to do your work until your attention to work is needed again.

Cons

Sometimes the clients who come in come in at great amounts or are a hassle but it is typical of a customer service job so its to be expected.

5.0
Mar 28, 2021

Enjoyable

Recommend
CEO approval
Business Outlook

Pros

All employees lend a hand whenever it’s needed

Cons

When several people do your same job and you receive a negative review and you don’t know who was the issue so you have to share the blame

Viewing 115 - 117 of 174 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.