H&R Block Front Desk Receptionist reviews

3.9

82% would recommend to a friend

(168 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Front Desk Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

168 reviews
4.0
Mar 20, 2017

H&R Block

Recommend
CEO approval
Business Outlook

Pros

great people to work with, tax pros are professional and polite and the training program is very extensive.

Cons

the manager could be a little more hands on

3.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The staff tax preparer's were very kind, informative and helpful.

Cons

The manager assigned to training was very unprofessional and blatantly disregarded trying to help new hires; she always directed information to employees that had worked for them during previous tax seasons. The manager in the office I worked in was very unprofessional, disrespectful to some of the tax preparers as well as myself and the evening receptionist (csp). She spoke to staff in a very degrading fashion (told a new tax preparer he was stupid). in front of the entire office. She would raise her voice often and ease drop and rudely yell across the room to tax preparers during sessions with clients. Also, there was not much work at this office therefore, making for very long and difficult days.

Viewing 160 - 162 of 168 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.