H&R Block Multi Unit Manager reviews

3.5

60% would recommend to a friend

(76 total reviews)

Curtis Campbell

100% approve of CEO

43% positive business outlook

Multi Unit Manager employees have rated H&R Block with 3.5 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Multi Unit Manager professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Multi Unit Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

76 reviews
5.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

• Opportunities to lead and manage multiple locations, which keeps the work challenging, dynamic, and interesting. • Strong support network from district leaders and corporate teams. They provide clear training and resources to help meet goals. • If you like helping people, this job is rewarding—clients truly appreciate getting their taxes right. • Flexible work-life balance. Any downtime is a nice perk considering the busy months. • Decent pay for the season, and bonuses are achievable if you meet targets.

Cons

• The job is heavily seasonal. Once tax season ends, there's little to no work, so it can feel unstable. • Long hours during peak season (January-April), often working nights and weekends, which can be tough if you have family commitments. • High-pressure environment to hit targets. Some locations struggle with staffing issues, making it even more challenging. • Limited opportunities for career growth beyond the seasonal role unless you relocate or take on a hard to get corporate role. • Sometimes feels like upper management is out of touch with the reality on the ground. They push aggressive goals without fully considering individual store circumstances.

5.0
Oct 12, 2024
Recommend
CEO approval
Business Outlook

Pros

- MODERN BUSINESS PRACTICES DONE RIGHT - LOGISTICS DONE RIGHT, TOO! - Plenty of training ops - Positive and motivating leadership - Great team dynamics - Applied critical thinking done right, too - Plenty of work tools - Ideal secondary income for small business owners - Professional teams

Cons

- Sometimes bad tax pro habits get ignored by management if they're a high writer and they develop quite the ego which makes it very difficult to implement needed changes in how they act with clients - In fact, I can see already that communication needs work all around. It's nothing bad enough to wreck the business, but it does seem like there hasn't been much attention given to organizing the ways in which the team stays connected. Agile methodology (or parts of it, like scrum meetings) could be a huge immediate help in this area. - I will add to this if anything else comes up

Viewing 19 - 21 of 76 Reviews

Glassdoor has 8,650 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.