Is H&R Block a good company to work for as a Office Leader?

Office Leader professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 115 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Office Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Office Leader interview questions at H&R Block .

Does H&R Block pay Office Leader employees well?

Office Leader professionals rate their compensation and benefits at H&R Block with 2.4 out of 5 stars based on 115 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Office Leader salaries at H&R Block.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (274) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 446 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 444 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 206 reviews)); "Great coworkers and corporate kept you very in the know" ((in 202 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 874 reviews)); "Poor management and severely understaffed" ((in 249 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 245 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 82 reviews))

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H&R Block

H&R Block Office Leader reviews

3.8

48% would recommend to a friend

(115 total reviews)

Curtis Campbell

Not enough data to show CEO approval

79% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Senior management

2.6

Career opportunities

2.4

Compensation and benefits

Office Leader employees have rated H&R Block with 3.8 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Office Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Office Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

115 reviews

3.0

Jun 27, 2025

Managers avoid

Office leader

Recommend

CEO approval

Business Outlook

Pros

Fun coworkers and employees. Diligent area manager keen to grow people

Cons

Micromanagement. Not a lot of freedom to expand and grow

3.0

Jun 6, 2025

It's retail!

Office manager

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the flow of the day even around mid April! It was busy but not overwhelming in the office that I was in.

Cons

I did not realize it was a retail business - which has a whole different flavor than professional. The people who have been with HRB for a long time have noted that the culture has changed - they used to pour more into their employees and take care of them; now the employees take care of employees.

H&R Block Response

We appreciate you for sharing your experience and observations. We're glad to hear you enjoyed the pace and structure of your workday, even during the busiest parts of the season. Your feedback about evolving culture and the importance of hands-on support is appreciated and will be shared as we continue to focus on strengthening leadership engagement and employee development.

4.0

Dec 4, 2024

Office manager

Office lead

Recommend

CEO approval

Business Outlook

Pros

Free tax for yourself, good hours, nice people to work with, good education

Cons

Working with people’s finances will always be a bit harder, things you can’t always control will be blamed on you.

Viewing 1 - 3 of 115 Reviews

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H&R Block Office Leader reviews

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Managers avoid

It's retail!

Office manager

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