H&R Block reviews

3.8

72% would recommend to a friend

(905 total reviews)

Curtis Campbell

74% approve of CEO

61% positive business outlook

Reviews by job title

905 reviews

Reviews about "Management"

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2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very immersive, has potential to be a rewarding stable career…

Cons

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for knowledge and career growth. Exceptionally great benefits.

Cons

Different teams can have completely different mindsets and can be difficult to work with. Management tends to lean toward easy path versus correct/best path in regard to tackling big problems.

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Schedule is set 2 weeks ahead -Management is flexible and understanding -Room to pickup extra shifts -You could complete the free tax course and work to be a Tax Professional within 6 months -The water is cold and refreshing

Cons

-Software was outdated, in need of a modern refresh -Understaffed at some locations -Rarely any coffee pods in the break room

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H&R Block Response
2w
Thank you for your feedback about manager staffing to improve communication and guest satisfaction. This is very helpful as we try to continuously improve. We are happy that you enjoyed the flexible schedule and the ability to become a tax professional. We will be passing your feedback to leadership.
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