H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(363 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Professional/Client Services employees have rated H&R Block with 3.8 out of 5 stars, based on 363 company reviews on Glassdoor. This indicates that most Professional/Client Services professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Professional/Client Services professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

363 reviews
4.0
Feb 2, 2015

Overview

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, willing to work with schedule, good way to gain administrative experience

Cons

Some clients can be irate, automated system makes appointments

5.0
Jan 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Office leader is wonderful Tax professionals are wonderful Clients are nice and caring Office is always organized

Cons

I don't think I have witnessed anything negative but sometimes when we are a little tied up and there's only 2 tax professionals, clients are forced to wait until one of the professionals are available.

4.0
Jan 26, 2015

H&R Block

Recommend
CEO approval
Business Outlook

Pros

Greater knowledge of income taxes, even as a Client Service Professional. Very good environment. Work with schedule for school and children.

Cons

Store managers let management go to their heads.

Viewing 298 - 300 of 363 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.