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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      72% would recommend to a friend

      (7,091 total reviews)

      Curtis Campbell

      73% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      7K reviews
      5.0
      Aug 19, 2025

      n/a

      Tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extensive Experience: Over 800 million tax returns processed globally since 1955. Multiple Service Options: Offers DIY tax software, in-person filing, and hybrid solutions for flexibility. Strong Support: A+ rated customer service with live expert help and multiple contact channels. Security: Multi-layer protection including encryption and identity theft safeguards. Maximum Refund Guarantee: Promises to refund the difference if you find a larger refund elsewhere. Wide Physical Presence: 5,000+ office locations across the U.S. for face-to-face assistance.

      Cons

      Higher Cost: Typically 25–35% more expensive than budget competitors. Limited Free Tier: Only basic returns qualify, with significant restrictions. Extra Fees for In-Person Help: Face-to-face consultations often come with added costs. Performance Issues: Some users report slowdowns during peak tax season.

      avatar
      H&R Block Response
      10mo
      We appreciate your review and glad to hear you value the support, flexibility, and security we strive to provide. We also appreciate your feedback on pricing and performance, and we’ll continue working to improve accessibility and service quality for both associates and clients.
      4.0
      Aug 19, 2025

      Great opportunities to start career in taxes.

      Senior tax specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block giving opportunity to start career in taxes and get people, who have different full-time work, additional money at the tax season. Great learning opportunities.

      Cons

      It’s seasonal job. And the one of the lowest hourly rate for tax preparers.

      avatar
      H&R Block Response
      10mo
      Thank you for your review and for highlighting the learning opportunities available at H&R Block. We’re happy to hear the role helped you start your career in taxes. We also recognize your concerns about seasonal work and compensation, and we’ll continue evaluating ways to better support our tax professionals.
      Viewing 301 - 303 of 7,091 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,659 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.