H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(363 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Professional/Client Services employees have rated H&R Block with 3.8 out of 5 stars, based on 363 company reviews on Glassdoor. This indicates that most Professional/Client Services professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Professional/Client Services professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

363 reviews
4.0
Sep 25, 2014

CSP

Recommend
CEO approval
Business Outlook

Pros

I love working seasonal. The people are nice and you recieve a free tax return

Cons

Short term employment and sometimes dealing with angry people

4.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

No matter the job level, employees feel part of the team. Company tries to improve processes each tax season.

Cons

Pay not the greatest, but job satisfaction a plus.

4.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

It was great working here the District Manager and Office Manager worked diligently to keep the office staff in a safe and fun environment and up to date with training.

Cons

Having to always open the door for everyone makes it difficult if you are the only one working the Front Desk. They also have secret shoppers that work for H&R Block that can call at any given time and make a false appointment just to see if you are doing your job correctly. This can be a hassle at times as the front desk can get very hectic with walk ins and other calls trying to make an appointment. After you have gone through the call with a secret shopper then at the end of the call the let you know who they are.

Viewing 304 - 306 of 363 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.