Nov 18, 2017
Tax Preparer
Anonymous employee
H&R Block reviews
3.8
73% would recommend to a friend
Curtis Campbell
75% approve of CEO
62% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
5.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook
Pros
independence, research tools, good management
Cons
not challenging, industry uncertainties, competitive landscape increasing
2.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook
Pros
- There is flexibility in scheduling. - Senior Tax Professionals are extremely helpful and willing to teach. - The local office managers are very nice, work super hard and have taken on more responsibility and offices in every year I worked there. - The tax training classes are very good. - Tax preparation is very interesting.
Cons
- They offer super low pay (minimum wage) for a position that requires a lot of training, knowledge and legal responsibility. - There is no pay for annual, mandatory IRS CPUs. - Tax Professionals are forced to up sell useless insurance, cash advance, and identity protection products. - Pay is directly tied to how many products you sell. - Tax Professionals are forced to do their own marketing. - Upper management is in constant disarray. There were so many changes in Regional, District and Office Managers over three seasons, I couldn't keep track. The split with Block Advisors was very poorly handled. - The software is antiquated. - The high prices are only disclosed to the client after a tax return is completed, causing sticker shock. The Tax Professional is left having to explain this to the client, and then is held responsible when a client walks. - The bonus and pay structure creates a back stabbing environment between Tax Professionals. - There are no benefits, or chances of every getting benefits.
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