2.0
Apr 24, 2026
Good training and software, but low pay and pressure to sell
Former employee, less than 1 year
Washington, DC
Recommend
CEO approval
Business Outlook
Pros
Lots of good training on taxes. Good tax prep software so getting into the return process is easy. Reasonably good schedule until the last couple of weeks of tax season. Some colleagues very helpful, supportive for new preparers.
Cons
Low hourly pay. Schedules changed without any notice. Offices aren’t well maintained. Culture encouraging people to work extended hours with no breaks. You think you’re there to prepare taxes only to discover they want you to push “products” like their proprietary credit cards, refund loans, etc.