H&R Block reviews

3.8

71% would recommend to a friend

(7,082 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
2.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, but working 7 days a week It used to be a pro that we were more independent workers with regular clients, but it changed into every client is just a number and switched to another tax pro at will of the DGM's mood swings. "You are disposable" attitude Finally got new phones so we didn't have to listen to ring all the time If you like learning about taxes, the work is interesting

Cons

Aggressive and threatening emails that put everyone in distress Negative leadership style Low starting pay When first hired there was no upfront assistance most of the time but that did improve Expected clients to only send docs through the Myblock app at one point, when a lot of the clients that came in barely knew how to use their phones. Have to sit through the ID.me stuff when people need IP pins and walk them through Focus on upselling instead of doing the taxes correctly. Too much workplace drama that didn't get handled correctly Retail tax office, I think the respect is lost in the format. People complaining to get discounts etc.

avatar
H&R Block Response
11mo
Thank you for taking the time to share your experience. We're glad to hear you found value in the flexibility and the engaging nature of the work. Your feedback regarding leadership, communication, and support is important, and we take these concerns seriously as we continue to evaluate how we can better support our teams and foster a respectful, productive work environment.
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

I don’t know that there are any pros to working at this place.

Cons

They don’t offer any training. The older tax pros are horrible money-grabbing people. Constant bullying by the older tax pros and management wont address the situation. They want you to answer the phones like you’re the receptionist if you dont have a huge clientele. They will steal the new clients from the newer tax pros! They try to make you work seven days a week because turnover is extremely high. I think this is one of the worst companies to work for. They do not give you supplies, they expect you to purchase them for yourself and write it off on your next year's taxes. I would not work for these people again to save my life. I would not work for these people again to save my life. I have been in the Accounting field for almost thirty years and never worked with people like this.

Viewing 58 - 60 of 7,082 Reviews

Glassdoor has 8,650 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.