H&R Block reviews

3.8

73% would recommend to a friend

(7,126 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Jun 22, 2011

Completely depends on where you work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training lead by instructors, not just from a book or online. Plenty of review and practice material. If you really want to learn about taxes you can. My office had really experienced people who were happy to help with difficult questions. If you know what you are doing and can explain it customers will love you.

Cons

Possible for people to make it through the training without actually learning much. They will mess up and leave you holding the bag. Some places/people only care about commissions which makes for a terrible environment with people trying to 'steal' other customers. Terrible metrics that are mainly out of your control.

2.0
Mar 5, 2011
Recommend
CEO approval
Business Outlook

Pros

seasonal work nice second job access to education is great, the Tax Institute is really great.

Cons

low pay for the skill set expected, you can earn as much at a big box retailer. They put alot of pressure on you to do their marketing for them. New business strategy every year because of the high turnover of senior management. Offices and office managers will show favoritism because their bonus is based on office performance I think. New tax preparers sit around and watch the long term preparers get the customers and the bonus while you get questioned why your not preparing more returns. Then we are left to apologize to a client when a more senior and skilled (?) preparer consistently made mistakes that shouldn't have happened. After correcting the prior years (at no charge) you might get to do their current year. You have a better chance of "selling" peace of mind to them after that experience.

Viewing 6202 - 6204 of 7,126 Reviews

Glassdoor has 8,697 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.