H&R Block reviews

3.8

73% would recommend to a friend

(7,124 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shift schedule A good opportunity to learn about tax and client service

Cons

Tight deadlines during peak hours, in a client-facing environment

4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible work hours Low barrier to entry in terms of qualifications Not too demanding as long as you know your stuff Good job title for resume for what the work actually is Minor mistakes are tolerated and not looked down upon, especially if new

Cons

Lack of any real on the job training Overly "friendly" managers Strange obsession with KPI based on how much customers pay which for the most part is out of your control Shady sales tactic with the Fee From Refund which managers "knudge" you to sell in underhanded ways to uninformed customers

avatar
H&R Block Response
5mo
Thank you for leaving your review. We’re glad to hear you’ve found flexibility and support as you’ve grown in the role, and we appreciate the thoughtful feedback on training, coaching styles, and client‑service expectations.
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Glassdoor has 8,695 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.