Low starting pay and complicated pay structure for tax pros
Pros
Proprietary tax preparation system is effective and it is upgraded yearly. Job improves some the longer you stay with the company. Flexible work hours. Continuing education cost is low. Incentives to becoming an Enrolled Agent.
Cons
Low starting pay. No bonus in first year when you are paid minimum wage. The actual pay structure leading to a bonus is too complicated and makes one question whether you have been paid properly for the returns you have completed during the tax season. You cannot access your client list off season yet you have to do your own marketing to build your own client base. Cannot rely on walk-in clients. So many people are DIYers these day. Must compete with online software, including, H&R Block website. Second Looks bring in DIYers but tax pros are not paid for doing Second Looks. Few positions to work off season. You must reapply each year for your position. Only job security is high turnover of first year tax pros and older tax pros retiring (sometimes).