H&R Block reviews

3.8

72% would recommend to a friend

(7,115 total reviews)

Curtis Campbell

72% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Jan 6, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good Work life balance throughout the year

Cons

Yearly increment is limited compared to competitors

3.0
Jan 2, 2025

Tax Pro Pay

Recommend
CEO approval
Business Outlook

Pros

Continuing Education available with extensive course offerings. They support and pay for Tax Pros getting EA registration. The clients are good and appreciative of the expertise and help. Coworkers are generally very helpful. Tax Reasearch support is excellent for complicated tax issues. Dedicated staff.

Cons

Pay is ridiculously low for the industry standard. Entirely of focus is on number of returns and finishing them quickly - and your performance is scrutinized daily even when there are holdups from the client like missing information, etc. Tax Pros are required to upsell clients on financial products regardless of whether they might be a good idea for an individual client. Tax Pros are responsible for any negative marks on surveys including questions on things outside of their control, like pricing, receptionist service, and lobby wait times. Difficult for new employees to be kept busy as long-time tax pros keep all their clients and get assigned new clients first. Employee retention is an issue.

5.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of resources available for new employees

Cons

Thrown into office with little in person help

Viewing 640 - 642 of 7,115 Reviews

Glassdoor has 8,686 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.