4.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook
Pros
Good group of tax pros, decent software platform to assist in preparing returns, national marketing, brand recognition, returning clients are a delight and make it all worthwhile.
Cons
Heavy top-down management style, home office personnel have never prepared taxes and thus are clueless when it comes to what sitting down with a live client entails. Shifting focus each year makes it difficult to have continuity in goals.