5.0
Dec 19, 2012
Client Services Professional
Current employee, more than 1 year
Missoula, MT
Recommend
CEO approval
Business Outlook
Pros
I really enjoy working at the Block office in Missoula. The hours are flexible, the manager is great so if you need time off, no worries. Even the the office is 'business casual' it's very laid back and enjoyable. The job itself it fairly standard and easy: answering phones, scheduling appointments, greeting customers, helping client's with their questions, cleaning and stocking supplies when low. There's usually pseudo-clients who call in from headquarters to test the CSP telephone skills, and if you do well you an get a reward.
Cons
Some tax pros can be very shark like if they see a new client has come in and you gave them to someone else instead of giving it to them.