H&R Block reviews

3.8

72% would recommend to a friend

(7,089 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Feb 29, 2012
Recommend
CEO approval
Business Outlook

Pros

The Short: It is a great place to learn about personal taxes and help people. The Long: If you are new to taxes and want to learn about them then this is a great job. They offer a training class every fall for people who want to learn about taxes. The cost varies base on where you go and who you ask. The class's test (or passing of a competency test) will allow you to interview for a job. (some people take the class just to learn taxes which is great) If you do get hired then after your first year (if you do decide to come back the next season) you get unlimited classes for further education for $20. Pay at the start is around $9 for someone with no experience and starting out. Not a ton of money but it does go up in the 2nd year based on experience and passing tests to advance in knowledge and title. The other part is commission which you do not get in the first year. This is the part where you will have to market yourself to get more people in. It is encouraged but just enjoy the job if marketing is not for you. If you love to learn, love to help and find taxes interesting then this is a good seasonal job to have.

Cons

I guess the main one is experience will vary per office. The office I am at is very nice and the other professionals are constantly using off time to research questions that arose from complicated cases. The bad part of that is that if it gets too quiet we lose some hours. On the other end there are offices so busy that you can not really ask questions and feel rushed. It Seasonal (if that is a bad thing). If you are just starting out then use it to build some experience for a more permanent job but do take advantage of all the wonder resources they have. Pay starts off low but it becomes based on knowledge and marketing so it could rise fast based on your own personal talents.

4.0
Feb 27, 2012
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling; seasonal role; high income potential; can take tax courses for chep

Cons

the foottraffic of your office will play a role in your commission and income. Try to get at an office with high customer volume.

3.0
Feb 20, 2012
Recommend
CEO approval
Business Outlook

Pros

You get your taxes done free; the coworkers are usually friendly and work together well. We're all we have and we need each other's support to make it through the day; it's a great environment especially if you had a good office manager like my office does. Those little things make the experience better. The flexibility in scheduling is pretty good.

Cons

The company itself is stingy and tight with well-deserved money for office supplies and bonuses.The workers have to spend their own money to market and promote the business and H&R Block hardly pays any attention to your expense report. They want you "go the extra mile" to promote their business and put more money in their hungry pockets,and we get paid little,tax pros and client services professionals.Mystery shoppers call constantly and make themselves so obvious,it's sickening,so just tell them what they want to hear.

Viewing 6856 - 6858 of 7,089 Reviews

Glassdoor has 8,657 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.