H&R Block reviews

3.8

72% would recommend to a friend

(7,089 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good training manuals and classes for all levels of employees. Very flexible scheduling. The people who work for H&R Block seem very happy to be there. Company provides employees with the tools they need to succeed on the job, and is receptive to suggestions for improvement. Company offers limited benefits for the seasonal employees.

Cons

The pay scale is quite low for the amount of experience and professionalism that is expected of its employees, as well as would be expected of a nationally known company.

5.0
Jan 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The managers have worked with my schedule so I can get back into the workforce while continuing to raise my children. They have fantastic training and a great outlook to the future.

Cons

You start at the bottom which is not necessarily a con. The pay this year is low, but with it comes extraordinary opportunities to take classes.

1.0
Jan 26, 2012
Recommend
CEO approval
Business Outlook

Pros

My co-workers are wonderful and I enjoy helping the customers. The only thing that really keeps me motivated these days is when I can truly help a client through an emotional and tricky tax return successfully.

Cons

As someone with a college degree in accounting and actual experience in taxation, I'm being limited to preparing simple returns, thus ensuring I will only earn the minimum wage and never enjoy a "bonus" at the end of tax season. If the job situation in my area would recover, I'd be out of here as quick as possible. Unfortunately, this is the only option available at present. Block treats employees abysmally. In preparation for this tax season we were required to attend numerous meetings and classes where the same things were discussed repeatedly. One meeting would have sufficed. Continuing education credits are required and are unpaid hours. There is nothing wrong with continuing education, except many long-term employees simply take the same classes each year for the same credits. Obviously, this criteria of continuing education credits is not meant to reflect any "new" knowledge. Block has a "level" system whereby you take various "classes" and then are tested to obtain the next level. Higher levels will garner you an addition fifty cents per return against your draw. However, the "classes" typically utilize as their textbooks the books CPA's use as reference books. You are forced to learn the minutia that even a CPA doesn't bother with because it's in a reference book. It is obvious that advancing through the levels is not encouraged. So, you are faced with roadblocks at every turn as far as advancing your career with this company.

Viewing 6865 - 6867 of 7,089 Reviews

Glassdoor has 8,657 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.