H&R Block reviews

3.8

71% would recommend to a friend

(7,082 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Jul 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent training opportunities, new mentoring program was very helpful...I was very happy with my experience during the training period

Cons

As a first year associate, unlike more advanced associates, you are paid hourly. Thus you don't get paid more for doing a more complex return, unlike everyone else. But my real problem with the current H&R Block structure for first years is that first years, at least in my office, didn't get a chance to do a tax return unless everyone else was busy. Because everyone else's pay is based on the number of tax returns they do, that meant that senior preparers were taking all of the 1040 EZ returns unless they were totally swamped, rather than leaving the easier returns for the first years. I did a total of 25 returns in my entire time at H&R Block, and by the second week in February, I was down to 4 hours a week at $8.50 an hour. Thirty-four dollars a week is not a living wage! There was no way to get more hours than that since they were scheduled by the manager and more senior people had priority. I spent a lot more time sitting around waiting to do a return than actually doing returns. The "good news" is that essentially H&RB paid me to study for the CPA exam, since that's what I did while I was waiting, and passing that exam and my H&R Block experience helped me get my first job working at a small CPA firm.

3.0
Jul 2, 2010
Recommend
CEO approval
Business Outlook

Pros

paid well. little pressure except for end of season. good job security if you are able to make the management happy.

Cons

little to learn, just filling orders and duplicating work done in the past year over year. no career potential at all.

5.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed the people that I worked with. Everyone was friendly and helpful which is a big plus. I also enjoyed working with clients and making sure things ran smoothly.

Cons

I didn't like the fact that we had to clean the bathrooms. The corporate office would make silly chances in protocol mid-tax season which caused a lot more work for the CSPs. I don't think they really knew what it was like to be a an office. I did like my particular office though.

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Glassdoor has 8,650 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.