H&R Block reviews

3.8

71% would recommend to a friend

(7,082 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Mar 30, 2010
Recommend
CEO approval
Business Outlook

Pros

The education you can recieve from this company is great. There are constantly training classes to attend. The corporate office tries to keep in touch with employees through computer communications. Most of the people who work here are helpful. The district managers listen to the taxpros and try to deal with the problems which occur.

Cons

You are put into a competitive environment. It is dog eat dog to grab the most clients. If the office managers prepare returns they can override the system and grab all the clients to themselves. Although the company is trying to change it, most of the offices are less than clean. Also, because the pay is based on your commission it is very hard to start at this company. It is not clear to most employees that you are paid on commission.

2.0
Mar 17, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a fantastic networking opportunity, particularly if you're in college. A lot of the tax pros have "real" jobs outside of H&R Block, providing a great opportunity to learn more about some the fields in your geographical area. Free tax return was kind of neat. If your taxes are relatively straightforward though, then it's just a wasted perk. Working in a mall provided great 'scenery' if you know what I mean.

Cons

The pay is awful, and there's no real incentive to move up in the company because they're closed 8 months out of the year. Even if you move up to tax pro, you still don't make very much. A lot of mandatory training and seminars for a four month job. Occasionally cranky customers who don't understand anything about taxes.

Viewing 7027 - 7029 of 7,082 Reviews

Glassdoor has 8,650 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.