H&R Block reviews

3.8

71% would recommend to a friend

(7,082 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
May 6, 2009
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work in the IT dept and if you got to know the right ones then you could actually get work done.

Cons

IT Management, might be the worst I have ever been a part of during my time there. Lots of favoritism, political, unreasonable expectations and even when you meet them no appreciation. Morals and ethics take a back seat in the IT dept.

4.0
Apr 25, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for H&R Block would be for the experience and knowledge you gain from working there. Client service, interviewing techniques, tax, accounting, and legal knowledge are hard to come by through education alone. You need experience to get your foot in the door at most firms, but can't get it at many places. This is a Fortune 500 company that will hire you if pass the basic building blocks course. From there, with a few years of experience and some certification (Enrolled Agent, CPA, JD, etc.) you are likely to land a job with a private firm or one of the Big 4.

Cons

The major downsides to working at H&R Block are the lack of benefits, the ever-changing "schedule" you are to work, and the relatively low wages when compared to the rest of the tax and financial planning industry as a whole. You also have to deal with a wide spectrum of clients, some of whom are very polite and nice, while some are very arrogant, angry, and/or downright hostile. While this is a good training environment, it's not for everyone, and there are always people who start work knowing the theory but can't handle the pressures of the clients being "in your face" so to speak. There are also quotas for sales targets, new clients, and so on that must be met or the management will begin to ask you why you aren't producing.

4.0
Apr 6, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a great part-time job. The hours are flexible and, if you put effort into it, the training is fantastic.

Cons

The company seems to be more driven by selling products than by doing taxes. This is a change from when I started in the early 2000s, and my current district manager doesn't seem to care how well I do taxes (I do them *very* well) but only about how many Peace of Minds and Second Looks I can sell.

Viewing 7051 - 7053 of 7,082 Reviews

Glassdoor has 8,649 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.