Pros
It is a stable company and the compensation is good.
Cons
The culture. A disappointment is to see how what is said to employees is not always the whole truth. For example, HR may say all associates are equally valued and that all associates are treated fairly but in reality, what applies to the larger employee body doesn't necessarily apply to the people who make the rules. It is a hierarchal culture at H&R Block. It would benefit the organization if it would not try to present itself as anything but that. Associates are told to be frugual, to cut expenses, to work more due to cutting out jobs. At the same time executives are encurring large costs by changing travel plans at the last minute, enjoying a private jet, and having expensive dinners on the corporate dime. That sends a negative message to associates.