H&R Block reviews

3.8

71% would recommend to a friend

(7,078 total reviews)

Curtis Campbell

69% approve of CEO

59% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Dec 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Block is a good place to learn about the tax preparation business. The training is what you make of it...you can learn just about anything about taxes that is available. It is a great way to make money on a part-time, seasonal basis. It is fairly easy to obtain a job with the company - if you have management experience, it is easy to become an office manager. With hard work over time, (several years) you can create conditions where you are making a good amount of money ($10-$20k) in a realtively short period of time. (2-3 months) The pay is commission-based - with a draw that does not have to be paid back if you do not make enough to cover the draw.

Cons

This is not a full-time job. Only those who work in the corporate office, or who are District Managers level and above have the opportunity to work full-time. The initial hourly draw pay is poor for entry-level workers - for the first two years, it is much lower than one would expect. It is still not what you would expect for long-term employees and/or office managers. Because of this, turnover is higher than you would expect for a company this size. There is little incentive for entry-level people to return - could be a problem for Block in the future.

4.0
Oct 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The income tax course was very nice and the training provided was very helpful. I liked the people who worked in my office. Everyone was very nice and had lots of knowledge, we got along with each other well.

Cons

The paid was so low. And the extra bonus was hard to get when you were very new to the company. I hate when the manager asked you to go outside and do "marketing" work...aka "beg" people to come and do tax.

4.0
Oct 5, 2011
Recommend
CEO approval
Business Outlook

Pros

They were flexible with working with me on my school schedule. The pay was amazing, at the time most of my friends were making minumum wage and I was making significantly more. I'm sure in these economic times they are a bit more tight with their payroll but I have no doubt they are still competitive. It was amazing experience to add to my resume, I am still surprised at how respected they are within their field and the diversity of career options I've had with this customer service experience.

Cons

I've noticed there is a lot of red tape as far as things having to be done a certain way. I think a lot of this has to do with the legality of working in a tax office, but I think there should be some more flexibility in the system.

Viewing 7072 - 7074 of 7,078 Reviews

Glassdoor has 8,645 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.