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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      71% would recommend to a friend

      (7,082 total reviews)

      Curtis Campbell

      71% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      3.0

      Compensation and benefits

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Mar 12, 2026

      overall good

      Receptioist
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexable schedule, great co workers, pretty easy, great for easy work for extra income during tax season

      Cons

      not alot of specific job training, Low pay

      2.0
      Mar 12, 2026

      Get what you need and get on

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry level resume builder for front office work/administrative stuff bc you don't have to be too experienced to start. U can learn a lot from your TPs. If your tax pros are nice and competent, you're set (otherwise expect to have to herd cats and run interference with clients everyday). If you do want to though, there is potential to become a tax pro (u have to take classes in off season, and i think pay for the books?) even if you start as CSP, which can open a lot of opportunities.

      Cons

      The pay. Very corporate but also neglectful management. Expect angry clients bc of pricing + constant auto communications/campaign calls from HRB. Don't expect any handholding and expect to be worked hard. The second u seem to understand something they'll try and get u to do more. Expect very little help from MTL/DGM, if any. Lowkey feels like they're panicking bc of Intuit. Just grin and bear until the season is over if u need the money

      3.0
      Mar 9, 2026

      Best of luck

      Assistant team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is entirely reliant on your coworkers. You need good tax pros who are established (or actively establishing their book) and can do their own problem solving and front desk who can manage the bare minimum (phone, computer, greeting) otherwise.. Good luck

      Cons

      Management was iffy but I can only speak for my MTL and District Manager being poor. Make sure you have competent leadership overhead or you’re just gonna have to free ball

      avatar
      H&R Block Response
      3mo
      Thank you for sharing your experience with us. We appreciate your feedback regarding local leadership and support. We’ll share these insights with the appropriate teams as we continue working to strengthen the experience for our associates
      Viewing 91 - 93 of 7,082 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,650 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.